Monthly Archives: November 2013

Forgery

As with most heated topics in the media world, there has been an increase of stories in the news relating to non-tipping based on religion, race and sexual orientation.  But here lately, it seems that some of these stories were cases of forgery on the server’s part.

I’m not disregarding the authenticity of all the stories, because unfortunately things like this do happen.  I have been the receiver of religious tracts or business cards for a church in lieu of a tip.  And yes, it sucks.  Big time.  Especially those tracts that look like a $10 or $20 bill (these are widely available in Christian bookstores as well as online; now everyone can have the opportunity to be a giant jerk in the name of religion!). I have seen a coworker get stiffed on a tip based on their race.

But why lie?  Why commit illegal acts of dishonesty?  To prove a point?  These servers make all servers look bad!  You want to stand up and fight for basic human rights?  That’s totally fine, just be legal about it.  The influx of these stories makes me sick to my stomach.  I think about all of those servers that have (and will be) stiffed on a tip based on something that isn’t work related, and I worry about them.  I worry because I know that with this increase of forged notes and tips, those that actually suffer from such a horrible situation (and have the guts to actually report/post it, without fear of suspension or termination) will most likely not be taken as seriously.  It’s gotten to the point that now when a customer has altered their credit card slip, I ask them to initial it, in fear that they will later say something like, “well, I didn’t write that!  You can see it’s been changed!”

It is a horrible, horrible thing that people have been a target of non-tippers based on something they cannot control.  It’s even worse that there are people out there playing the victim, getting the media attention, getting donations from people that are only trying to help, only to find out that the person was a giant liar.

There is enough hate, injustice and intolerance in this world already.  We don’t need these fabrications of very real things happening.

How do you feel about these news stories?  Sound off below.

Interrupting Cow Says…What?

“Hi, welcome to Restaurant!  My name is-”
“ICED TEA NO LEMON!”

That’s not my name at all…if it was, I would look like this:

Image

Look, we get it.  You have somewhere to be, or something to do, or you’re super hungry and you can’t wait for me to do one simple, small thing.  The one, small thing that I’m here to do: my job.  If I just walked up to the table and barked “what do you want?” you’d ask to see a manager right away, or get up and leave because I didn’t offer you the experience you were looking for.  So let me offer that experience.

One of the things I really, really enjoy about my job is having the opportunity to meet people.  I’m a people person.  Which is handy, because if I wasn’t a people person, I would probably suck at my job.  Being a people person also means I want to help you have an enjoyable meal.  I don’t want to play Twenty Questions, or pry into your personal life.  The questions I ask are to help me provide you with an experience catered to YOU.

This is also extremely important to my job.  If I’m at a table and my manager walks by, overhearing me not suggesting a dish, or not telling you my name, or not asking questions to make your meal more enjoyable, I get into trouble.

So we get it, Interrupting Cow.  We know you’re in a hurry to get back to your job.  But please let me do mine.

An open letter to the tyrants who don’t leave tips

I previously posted about the federal minimum wage for tipped employees. This guy is pickin’ up what I’m puttin’ down.

The Matt Walsh Blog

A reader, “MJ,” sent me this:

Dear Matt,

Can you write something about people who don’t tip??? I see you’ve posted about people who are rude to customer service and peoeple who leave their carts in the parking lot… what about people who don’t leave tips. I’d like to tell you about what happened to me. I’m a waitress at a steakhouse in a different state from you. Myself and my coworkers get stiffed all the time by people. Especially older people who drive expensive cars to get here then order expensive drinks and expensive entrees and leave a 5 percent tip. It’s so infuriating!!! This is how I feed my kids … I’m a mom… recently divorced.. and I take care of my family through tips! Yesterday a couple came in, stayed at a table for two hours, ordered appetizers, entrees and desserts… I took good care of them… they even complimented…

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